Getting started
Register, verify your email, await platform approval, then complete business details, branches, products, payment preferences and staff access. Payment preferences alone do not connect a provider.
Open business setup →HELP & USER GUIDES
↓ Download complete PDF manualFind answers. Keep your business moving.
Plain-language steps for running Kebarick Pharmacy. The screens you can use depend on your assigned role, organisation and branches.
Showing all guides
Guides by responsibility
Business owner
Review performance, check Profit Protection alerts, open reports and delegate work. Confirm source records before treating estimated margins as final accounts.
Open owner insights →Primary administrator
Configure branches, staff, roles, receipts and organisation settings. Use the controlled process when transferring Primary Admin responsibility.
Open organisation settings →Cashier & till
Open a cash shift, scan or search products, check quantities and totals, select an available payment method, then complete the sale and issue the receipt. Check the recorded result before retrying a payment.
Open cashier →Storekeeper — stock & receiving
Receive approved purchase orders, count stock and investigate discrepancies using authorised adjustments. Use the product bulk-import template where appropriate.
Open stock tools →Purchasing officer
Compare supplier details, prepare purchase orders and follow approval and goods-receiving workflows. Check costs, products and units before posting.
Open supplier sourcing →Branch supervisor
Review branch sales, stock movements and discrepancies. Follow existing approval rules and never approve your own high-risk transaction.
Open loss review →Finance staff & reporting
Review recorded payments, expenses, profitability and reconciliation. Investigate missing costs and outstanding items before issuing conclusions.
Open reports →Support & platform reviewer
Use only the platform sections authorised for your role. Customer operational data must not be changed outside approved support procedures.
Platform administration →Common questions
Why can't I see a page or branch?
Access follows your assigned organisation role and branch permissions. Ask your organisation Primary Admin to review the access assignment.
Why is a payment method unavailable?
Recording a preferred payment method is not the same as activating a verified provider connection. Use only enabled checkout methods.
What if a sale or payment times out?
Check the recorded transaction or receipt before trying again. Do not assume a timeout means the payment failed.
Can I adjust stock without approval?
Follow your branch's configured approval and audit controls. Physical stock counts and discrepancies must be recorded through approved workflows.